Privacy Policy
Stone Master Solutions Privacy Policy
At Stone Master Solutions, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and share your information when you interact with our website, www.stonemastersolutions.com (the “Site”). By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Site. This policy may be updated periodically.
Information We Collect
We may collect and process the following types of personal information: Name, phone number, email address, service preferences or project-related information, information submitted through inquiry or contact forms, billing or transaction details (if applicable), IP address, browser type, operating system, device type, access times, referring websites, and pages visited on our Site, as well as communications sent to us via the Site, email, phone, or text.
How We Collect Information
We gather information through: forms filled out on the Site (e.g., contact forms, service inquiries), direct communication via phone, text, email, or messaging platforms, engagement with our social media channels, and cookies and tracking technologies used on our Site to understand visitor behavior and improve the user experience.
Use of Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar tools to enhance your experience, analyze traffic, and serve relevant ads. Cookies are small files stored on your browser. Tracking pixels help monitor how users interact with our website and emails.
Marketing and Retargeting
We may use the data collected to send personalized service updates, promotional content, or project highlights. Our marketing efforts may include retargeting ads based on your activity on the site. You can opt out of marketing emails at any time by clicking “unsubscribe” in the footer or replying “STOP” to text messages.
Email Marketing
We may occasionally send you marketing communications via email to keep you informed about service updates, offers, or helpful home improvement and design tips. These messages are meant to provide value and keep you updated based on your preferences or activity. You can unsubscribe anytime by clicking the “unsubscribe” link at the bottom of any email. Once unsubscribed, you won’t receive further marketing emails, though we may still send important service-related messages if you are a current customer. We respect your inbox and your privacy and are committed to responsible communication.
How We Use Your Information
Your personal data may be used to: help match you with the right services or solutions, respond to your inquiries, share updates or relevant offers, improve our website, services, and communication, notify you about changes, promotions, or service updates, and support advertising and outreach efforts.
Disclosure of Information
We may share your personal information with: trusted contractors or partners working under Stone Master Solutions, third-party service providers who assist with website hosting, email delivery, or marketing, legal authorities if required to comply with legal obligations or protect rights and safety, and advertising platforms to deliver targeted content based on site activity.
Your Privacy Choices
You can opt out of receiving promotional communications from us at any time. Instructions are included in all marketing emails and texts. To manage cookie settings or limit targeted advertising, adjust your browser settings or visit industry opt-out pages like the Digital Advertising Alliance or Network Advertising Initiative.
Security Measures
We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, please note that no internet transmission is completely secure.
Third-Party Links
Our Site may contain links to external websites. Stone Master Solutions is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Any updates will be posted on this page. Please check back regularly for the latest version.
Effective Date: August 21, 2025